Retail Today with Bob Phibbs, The Retail Doctor

Starting today,I 'm telling real stories to show how retailers stop customers from returning. First one How Stale Merchandising is Killing Your Sales
 
Register for the webinar here https://zoom.us/.../1516818218889/WN_uRDJS9mcSKC9Gi-Tc8AuCQ

Bob interviews Ann Ruckstuhl, CMO of Manhattan Associates about their new Unified Commerce Benchmark created by Manhattan Associates, Google Cloud and Zebra Technologies. The retailers identified as unified commerce leaders outperform their competitors by as much as 6X in revenue growth. Listen to learn more and check out the findings of this landmark report here . #UnifiedCommerce #CheckoutExperience #Retail #commerce #manhattanassociates 

How do you handle an employee that doesn't take correction or work well with others? How do you win back a customer? How to introduce higher price points for your merchandise? And answers to your questions LIVE with the Retail Doctor. Tune in for expert advice, interviews and Q&A sessions. Join us every Tuesday at 7pm EST on admin5.podbean.com to learn the answers to these questions and more! 
 
It's time you get the help you need when it comes to managing your retail business! On admin5.podbean.com,
 
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WORK WITH BOB
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Bob Phibbs is the Retail Doctor. He works with retailers of all sizes, helping them build a store customers love and moves merchandise. As a speaker, trainer, and author, Bob shares his unique selling system that drastically increases the key performance indicators for his customers who have brick and mortar stores.
 
If you've been successful as a retailer at some level, and you're ready to sell more full-price merchandise, train your crew to sell without selling, and enjoy profits you’ve only dreamed of, Bob’s your guy.
https://www.retaildoc.com/
 
If you’ve read this far, thank you for being such a great fan and subscriber. I’m creating this content for you!

Many pundits in the media are going to talk us into a Recession or maybe we're already in one. Doesn't matter at the holidays. 

Training has to be something you do, not something you did. The problem with not training your crew is they bring whatever bad impressions of how to help customers and retail in general right onto your sales floor. Here is what to do. And find out more about my online retail sales training program at SalesRX.com

Retailers can have a tough time setting goals and priorities. This means they often say, "but I don't have the time." You do, you just aren't looking at it the right way. This extended episode will help you see how to get over procrastination. 

A question from Doug about getting customers to not be angry with supply chain challenges. 

Question: a new hire has been like four out of six shifts spoken to her twice. Am I crazy to let her go and possibly have to reduce my store hours while I take maternity leave soon? 

Today I'm sharing a tip about your mindset. Get it right and you sell more, you meet more engaging people, you enjoy your life. Miss it, and you talk in the language of disappointment. 

Emily asked about the use of props in a display. “Is it worth it to spend a certain amount (%) on props that will not be for sale, to make your displays look good?” The easy answer is yes. At least $100 a month should be allocated for small stores.
But creativity is the key. We have a whole merchandising section in my online retail sales training platform, SalesRX.com