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Retail Today with Bob Phibbs is a daily digest guiding brick-and-mortar retailers to gain better traction, generate more revenue, and stay strong in their market.
3 days ago
3 days ago
Target is the latest retailer to announce they were closing stores due to theft. While many want to blame lax laws and organized crime, there's one thing no one is talking about... #retail #customerservice #lossprevention
And if you want to read more about how you can protect yourself from shoplifting as well as employee theft read my blog at https://www.retaildoc.com/blog/stealing-shoplifting-retail-employee-theft
Wednesday Jul 26, 2023
Wednesday Jul 26, 2023
Wednesday Jul 26, 2023
Your questions about selling, marketing, theft and more answered LIVE with Bob Phibbs, the Retail Doc. Visit RetailDoc.com to learn more about his services.
Wednesday Jun 14, 2023
Wednesday Jun 14, 2023
Wednesday Jun 14, 2023
Selling in a store is harder in 2023 than in the past two years. Why? Because if you had it in stock, you got the sale. Your sales skills atrophied. Now you have to think smarter and then clientele. Checkout SalesRX.com my online retail sales training program to have a process
Monday May 08, 2023
Monday May 08, 2023
Monday May 08, 2023
How to use ChatGPT for your marketing, employee discounts, and more answered live.
Sunday Apr 23, 2023
Sunday Apr 23, 2023
Sunday Apr 23, 2023
Today's story involves an associate who thought they were being helpful but robbed the retailer of a sale. Could this be happening on your sales floor? Key takeaways live with Bob Phibbs, the Retail Doctor
Saturday Apr 22, 2023
Saturday Apr 22, 2023
Saturday Apr 22, 2023
Today's story revolves around an employee who didn't want to sell. Could that be the case in your store? Register for the webinar here https://zoom.us/.../1516818218889/WN_uRDJS9mcSKC9Gi-Tc8AuCQ
Saturday Apr 22, 2023
Saturday Apr 22, 2023
Saturday Apr 22, 2023
Among the causes of customers not returning is organization and cleanliness. Join Bob as he shares a story and gives takeaways so you can improve your retail store.
Register for the webinar here https://zoom.us/.../1516818218889/WN_uRDJS9mcSKC9Gi-Tc8AuCQ
Friday Apr 21, 2023
Friday Apr 21, 2023
Friday Apr 21, 2023
In this story learn why when I went to buy a bed it became a nightmare and what you can do to keep a customer from saying, "Your customer service sucks."
Register for the webinar here https://zoom.us/.../1516818218889/WN_uRDJS9mcSKC9Gi-Tc8AuCQ
Thursday Apr 20, 2023
Thursday Apr 20, 2023
Thursday Apr 20, 2023
Starting today,I 'm telling real stories to show how retailers stop customers from returning. First one How Stale Merchandising is Killing Your Sales
Register for the webinar here https://zoom.us/.../1516818218889/WN_uRDJS9mcSKC9Gi-Tc8AuCQ
Friday Apr 14, 2023
Friday Apr 14, 2023
Bob interviews Ann Ruckstuhl, CMO of Manhattan Associates about their new Unified Commerce Benchmark created by Manhattan Associates, Google Cloud and Zebra Technologies. The retailers identified as unified commerce leaders outperform their competitors by as much as 6X in revenue growth. Listen to learn more and check out the findings of this landmark report here . #UnifiedCommerce #CheckoutExperience #Retail #commerce #manhattanassociates
This is the description area. You can write an introduction or add anything you want to tell your audience. This can help listeners better understand your podcast.