Retail Today with Bob Phibbs, The Retail Doctor

Retail Crime Is UpBut Most Refuse To Look At Why

Target is the latest retailer to announce they were closing stores due to theft. While many want to blame lax laws and organized crime, there's one thing no one is talking about... #retail #customerservice #lossprevention 
 
And if you want to read more about how you can protect yourself from shoplifting as well as employee theft read my blog at https://www.retaildoc.com/blog/stealing-shoplifting-retail-employee-theft

Ask Me Anything with Bob Phibbs the Retail Doctor

Your questions about selling, marketing, theft and more answered LIVE with Bob Phibbs, the Retail Doc. Visit RetailDoc.com to learn more about his services.
 

Selling at Retail: There Are Two Goals

Selling in a store is harder in 2023 than in the past two years. Why? Because if you had it in stock, you got the sale. Your sales skills atrophied. Now you have to think smarter and then clientele. Checkout SalesRX.com my online retail sales training program to have a process

Live Q + A With Bob Phibbs the Retail Doctor for May

How to use ChatGPT for your marketing, employee discounts, and more answered live. 

Are your employees sabotaging your store sales?

Today's story involves an associate who thought they were being helpful but robbed the retailer of a sale. Could this be happening on your sales floor? Key takeaways live with Bob Phibbs, the Retail Doctor
 

Refusing to Sell: Why Your Employees Are Letting You Down

Today's story revolves around an employee who didn't want to sell. Could that be the case in your store? Register for the webinar here https://zoom.us/.../1516818218889/WN_uRDJS9mcSKC9Gi-Tc8AuCQ
 

Dirty and Unorganized: How It’s Driving Customers Away From Your Store

Among the causes of customers not returning is organization and cleanliness. Join Bob as he shares a story and gives takeaways so you can improve your retail store.
 
Register for the webinar here https://zoom.us/.../1516818218889/WN_uRDJS9mcSKC9Gi-Tc8AuCQ

Customer Service Horror Story Leads To Sleepless Nights

In this story learn why when I went to buy a bed it became a nightmare and what you can do to keep a customer from saying, "Your customer service sucks."
Register for the webinar here https://zoom.us/.../1516818218889/WN_uRDJS9mcSKC9Gi-Tc8AuCQ

How Stale Merchandising is Killing Your Sales

Starting today,I 'm telling real stories to show how retailers stop customers from returning. First one How Stale Merchandising is Killing Your Sales
 
Register for the webinar here https://zoom.us/.../1516818218889/WN_uRDJS9mcSKC9Gi-Tc8AuCQ

Discover the Secret Sauce Behind 6X Revenue Growth: Manhattan Associates’ Groundbreaking Unified Commerce Benchmark for Specialty Retailers

Bob interviews Ann Ruckstuhl, CMO of Manhattan Associates about their new Unified Commerce Benchmark created by Manhattan Associates, Google Cloud and Zebra Technologies. The retailers identified as unified commerce leaders outperform their competitors by as much as 6X in revenue growth. Listen to learn more and check out the findings of this landmark report here . #UnifiedCommerce #CheckoutExperience #Retail #commerce #manhattanassociates