Title
This is the description area. You can write an introduction or add anything you want to tell your audience. This can help listeners better understand your podcast.
Listen on:
Episodes
Tuesday Apr 12, 2022
Tuesday Apr 12, 2022
David asked, How different types of questions uncover needs and help customers get to the right products feeling confident they are making an informed choice. It's a bit more complicated than that. To find out more how to train your crew, visit SalesRX.com, my online retail sales training program.
Wednesday Dec 01, 2021
Wednesday Dec 01, 2021
The news isn't going to get better anytime soon. How you help customers distance themselves from stress gets them to buy more.
Tuesday Nov 30, 2021
Tuesday Nov 30, 2021
If you work in photography or jewelry you're used to working from behind the counter. Here's the thing, any furniture or obstacle between you and the customer limits your ability to bond.
Monday Nov 29, 2021
Monday Nov 29, 2021
After a big weekend it feels great but don't get lazy. Resetting your store is a necessary not only for shoppers but employees.
Friday Nov 26, 2021
Friday Nov 26, 2021
It's here! The official start to the holiday season! Enjoy it and use this day to be positive, not complain.
Thursday Nov 25, 2021
Thursday Nov 25, 2021
A great day to remind yourself it's not about work and tomorrow but being in the moment. Here's what to do on this special day.
Wednesday Nov 24, 2021
Wednesday Nov 24, 2021
So many retail front line associates pride themselves on taking whatever time is necessary for a customer. But when the big crowds hit, what do you do then? Glad you asked.
Monday Nov 22, 2021
Monday Nov 22, 2021
So many retailers don't train their staff so those associates don't think about what they could be saying that gets in their way of the customer buying. Here's today's selling tip.
Thursday Nov 18, 2021
Thursday Nov 18, 2021
Reviews drive search engine results so use this tip to get your share of ecstatic customers sharing their joy at working with you.
Wednesday Nov 17, 2021
Wednesday Nov 17, 2021
We hear it and it scares us, "I'll look around," or "I'll have to wait." Instead of closing down, use today's tip to get them to open their wallets and buy - without being sales-y.