Why You Should Keep Tabs on Your High Performing Salesperson | Retail Today With Bob Phibbs, the Retail Doctor - Flash Briefing

Do you have a high performing salesperson? And do you think that they are just the best? And if you lost them, the whole world will be lost. A lot of times I find that high sales cover a wealth of sins and sometimes we're rewarding our aggressive employees because they've got the most sales. Whereas they might be shutting down the rest of your employees, or they might be selling your merchandise at a high discount to be able to close so that they can get your commissions or bonus program. So, today I want you to think about, how exactly is a high earner giving you high sales? Because if you're not sure, then look at your POS system. Look at the margins of the items that they're selling and understand the bottom line is, you have to be profitable on sales. So, if you're going to have a bonus program or commission, just beware of how much you may be giving away to someone who is really not doing the right job. They are gaming the system.

If you love what you heard on Retail Today, connect with Bob by visiting retaildoc.com or send a message to bob@retaildoc.com. Thanks for listening!

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