Why You Should Check and Confirm Holiday Schedules in Retail | Retail Today With Bob Phibbs, the Retail Doctor - Flash Briefing

Did you listen to me yesterday about posting your schedule? Well, did you confirm it? Yeah, confirm it. That means that your employees acknowledge it. They actually sign it. When you have your employees sign your posted schedule, you're pretty much saying there's no wiggle room here.

Now I know some people will go through and they'll post a schedule on a private Facebook group or they might text it or something, but ultimately you haven't found out that they understand this is when we're going to work, and so when someone doesn't show up, they're going to say to you, "Oh, somebody changed the schedule," or, "Oh, I didn't know that." So make sure that you confirm exactly when people are supposed to work and then tell them to check it every day before they leave in case there is a schedule change.

If you love what you heard on Retail Today, connect with Bob by visiting retaildoc.com or send a message to bob@retaildoc.com. Thanks for listening!

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